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Community Member

Attendant Console occasionally looses status of phones

I have another problem with the attendant console occasionally loosing the status of the phones in the console. It will just show ??? instead of the other icons for on the phone, etc. Anyone run into this? I can reset the service that affects this, but Id rather not have to go reset the service everytime this happens. Id rather just fix it. Any ideas on this?

4 REPLIES
Community Member

Re: Attendant Console occasionally looses status of phones

i had the same problem i reinstalled java and the problem went away

Community Member

Re: Attendant Console occasionally looses status of phones

Reinstalled Java on the desktop, correct?

Community Member

Re: Attendant Console occasionally looses status of phones

that is correct

Community Member

Re: Attendant Console occasionally looses status of phones

Thanks, Ill give this a try. Its so sporatic, Im not sure if/when it would do it again. Ill go ahead and rate for the hopeful solution. Thanks.

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