Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Attendant Console problem with external and internal call

Hi all,

I have a problem with attendant console 8.5.1.  When I receive external  and internal  calls at the same time, I can tranfer the external call, but I can`t transfer the internal call, I have to hold and retrieve the call and then I can transfer it. Some reason this internal call is in active call, should be in queue calls.

Any idea.

Regards.

334
Views
0
Helpful
0
Replies
CreatePlease to create content