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New Member

Attendant Console Setup

I downloaded the Attendant Console Plugin. When I click on the icon to launch the program I am prompted with a box to enter the ip address of the call manager which I do. When I click on save I get an error box stating unable to connect to server.The default server port is 2912.

4 REPLIES
Cisco Employee

Re: Attendant Console Setup

Make sure the AC services are up and running.

Also check for firewalls/antivirus on your PC and in the network path between the AC client and CUCM server.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Attendant Console Setup

I have teh attendant console program loaded and have put in the

CM ip address and my directory number. When you first login  what is my username and the password

?

New Member

Re: Attendant Console Setup

Is my Username and Password determined from my End User page? or

from the AC applicattion user page?

Cisco Employee

Re: Attendant Console Setup

It's an AC user you should have created for this purpose.

Configuring an Attendant Console User

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsccmac.html#wp1145671

I'd suggest you to review the whole guide to make sure your config is good.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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