Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Community Member

Attendant Console syncronization

We have a Cisco Unified Attendant console Business Edition ver 8.6.

Although we have set up Directoy Syncronization on our CUAC server, as you ca see on attached file, new Directory Numbers added to CUCM ( from LDAP syncronization) are not presented (or available) at Attendant Console.

I have read about some DN limits, but this is a new installation and we have less than 200 DNs.

Do you have any idea about this possible solution?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Attendant Console syncronization

I would try restarting the LDAP service on the console server from the CUBAC GUI.  Once it has restarted, you should see a sync running.  Remember that CUBAC uses CM for AD sync and doesnt reach out to AD directly.

Please rate helpful posts
Thanks,
Tony
4 REPLIES
Silver

Attendant Console syncronization

I would try restarting the LDAP service on the console server from the CUBAC GUI.  Once it has restarted, you should see a sync running.  Remember that CUBAC uses CM for AD sync and doesnt reach out to AD directly.

Please rate helpful posts
Thanks,
Tony
Community Member

Hi Tony,Can we restart the

Hi Tony,

Can we restart the service during production hours- 'Cisco Unified Attendant LDAP Plug-in'

As CUAC is pulling the AD users from CUCM.

 

Thank you!

Silver

Hello!Yes, you will be fine

Hello!

Yes, you will be fine restarting only the LDAP Plugin service.  The only service affecting service would be the actual unified attendant console service.

Hope this helps

Tony

Please rate helpful posts

Please rate helpful posts
Thanks,
Tony
Community Member

Thanks Tony that worked

Thanks Tony that worked

205
Views
10
Helpful
4
Replies
CreatePlease to create content