Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Attendant console UCM 6.1

does anybody know how to configure the attendant console to auto pop up when a new call is in the queue or presented to the console. Iam using broadcast mode in the queue.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Attendant console UCM 6.1

Hi Dave,

Have you tried to use this method to enable / disable "Pop to Top" on AC

Note: To toggle the pop-to-top feature on and off, press Alt + P.

From this doc;

http://www.cisco.com/en/US/products/ps7282/products_user_guide_chapter09186a00806cfff5.html#wp1007405

There is also another method listed nicely by Met (with screenshot) here;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cbe64a0/2#selected_message

Hope this helps!

Rob

3 REPLIES
Hall of Fame Super Red

Re: Attendant console UCM 6.1

Hi Dave,

Have you tried to use this method to enable / disable "Pop to Top" on AC

Note: To toggle the pop-to-top feature on and off, press Alt + P.

From this doc;

http://www.cisco.com/en/US/products/ps7282/products_user_guide_chapter09186a00806cfff5.html#wp1007405

There is also another method listed nicely by Met (with screenshot) here;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cbe64a0/2#selected_message

Hope this helps!

Rob

New Member

Re: Attendant console UCM 6.1

nice one rob worked a treat.

Hall of Fame Super Red

Re: Attendant console UCM 6.1

Good stuff Dave!

Cheers my friend :)

Rob

143
Views
0
Helpful
3
Replies
CreatePlease to create content