Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

attendant console user showing unknown status !!!

hi all,

im trying to configure Auto Attendant Console user on CCM 7.1(2) Cluster, but my Pilot Point is not getting registered with CCM & showing UNKNOWN.

CTI  & Attendant Console Service is running on publisher & Attendant Console Service on Subscriber only. I have tried by restarting CTI & Atendant Console Service on both servers but not working !!!

Can any one suggest some solution !!!

Regards,

1 REPLY
Bronze

Re: attendant console user showing unknown status !!!

Try to restart the Cisco Call Dispatcher service, if it doesn't help you need to restart the CallManager service.

MK

318
Views
0
Helpful
1
Replies