I installed an attendant console on one of my sites and it was fine for two weeks. Now the receptionist can login and she is on line but its not showing her who is ready, busy,etc , its only showing question marks (???). Thanks.
Sounds like the lines are not allowing AC to control them via CTI.
Do you have the "ac" Application User created and added to the "Standard CTI Enabled group", the "Standard CTI Allow Call Park Monitoring group", and the "Standard CTI Allow Control of All Devices" user group
Do you also have the "ACDeviceAuthenticationUser" Application user created and associated with the Receptionist Phone and the AC Pilot points?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.