I need to configure our front desk so that calls can be placed to any 3 lines depending if one of the other lines are being used. I also need it to forward to a call handler within unity if she is not at her desk or it's off hours.
I have configured her phone in a hunt group for Attendant console and added all of her lines 2-4 then the last option is my route point that points to unity with a CFWALL to vm. The lines are configured to roll to the other 2 lines when busy/no coverage/ no answer etc.
When I call off hours and her attendant console is closed, everything works fine. But if she leaves her desk the call rings for 3 min then hangs up on the caller.
Does she need to do anything with the attendant console when she leaves her desk?
How are the lines on this phone suppose to be configured?
Any ideas on how I might improve my current setup?
Thanks Chris! How do I get the line to foward the ext of the call handler instead of the line. When I look into Unity I show unity is receiving the line fowarding station not the call handler ext? Ideas?
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...