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Attendant Console

Can you stop Attendant Console from popping up on the screen everytime a new call comes in?

Thanks,

Chris

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Attendant Console

You can disable the pop up action on the ac client.

At the bottom of the AC window, there is a small icon just to

the left of the "Call Control" status indicator area. The icon

looks like a desktop window and if you click on it you can

toggle the "Activate console on new call" feature on and off.

I'm attaching a screen shot of the AC of my lab, indicating the

button I'm talking about.

1 REPLY

Re: Attendant Console

You can disable the pop up action on the ac client.

At the bottom of the AC window, there is a small icon just to

the left of the "Call Control" status indicator area. The icon

looks like a desktop window and if you click on it you can

toggle the "Activate console on new call" feature on and off.

I'm attaching a screen shot of the AC of my lab, indicating the

button I'm talking about.

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