Does anybody know if AC can display caller-id name. When someone calls the phone from the outside, the phone will display "Company name" and number on the display. AC only shows the number and not the name.
Yes, AC is fully functional in Name and Number Display. In many cases the Telco or Service Provider does charge different fee schedules for Name & Number delivery vs simple Number-only delivery. A good place to start is with the Telco to see what information is actually being delivered. Here is a little AC clip as well;
Call Control Window
The Call Control window comprises the following two components:
Call Details pane - The line status, the directory number of the incoming call,*** the name of the person***, if available, the operator directory number, and the elapsed time display.
Rob I was just searching the forum and ran across your post so are you saying that Receptionist that are using Cisco Attendant console will see Caller id name and number.
The reason I ask is that this specific instance i am looking at is the Attendat phone is a Cisco 7965 and it show caller id name and number but on her Attendant console screen she never sees name or calling number.
AC takes the calling name if the calling number is configured as speed dial on AC or if it is a DN on CCM directory. At least that was the behavior with CCM 4.X I believe there should have been a PER for this.
You might do a quick test adding one calling number as speed dial and see if you get the name you added for that speed dial.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: firstname.lastname@example.org Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...