Hi, We are in the process of installing a CUCM, version 6.1.2. We have configured a Pilot Point for the attendant console. The problem I am encountering is that when I dial the Attendant Pilot Point number, the system is taking the interdigit timeout into consideration before ringing the attendant console members. How can I prevent the Pilot Point to use the IDT. The problem occurs even if the Pilot Point start with other digits, eg 1 or 2 or 3. I have a similar configuration for another customer but there IDT is not coming into play.
Thanks for the reply. As per my previous post, I even created another Pilot Point starting with another digit not being used anywhere but still I am getting the same problem. In another site I have the same configuration for AC and there IDT is not coming into play when dialing the Attendant Pilot Point number and we are using the same version of CUCM. So why in this case IDT is coming into please when Pilt Point is dialed.
Got it. You are right, there was overlapping route patterns. In fact all the digits I used for the starting Pilot Point number were present in the route pattern list. I have now used a digit which does not appear in the route pattern and now it is working. Thanks again.
There must be something that is using the same digit pattern. You need to have a close look at the Route Plan Report to see where the overlap is ocurring. Once you straighten that out the IDT won't come into play here :)
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: firstname.lastname@example.org Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...