Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Attended Transfer Probleme with CUCM V6.1


I have to configure a Cisco Unified Communication Manager V6.1 for my company.

We have 2 PABX, one is Cisco Unified CM V6.1, another is Alcatel R8 (or another PAPX owned) and between them, i established a sip trunk.

Now I want to do the call transfer (attended Transfer):

1. A(Alcatel side) established a communication with B(Cisco side)

2. B(cisco side) calls C(cisco side too) and C answers the call.

3. B(cisco side) transfers A (in alcatel side) to C and the communication is cut.

But if C doesn't answer the call from B, and B transfers A directely to C is Ok, which means blind Transfer is Ok.

2 cisco Telephones are 7942G. They communicates with CUCM on sccp.

Did you have the same problem and have you a solution? Thank you very much!!!