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Community Member

Audio Paging

Hi,

I am planing a deployment of CCM 6.0. I need to confirm if I can do Audio paging using CCM 6. If I need any special hardware could you give me the parts that I need?

Regards

Gavin

7 REPLIES
Hall of Fame Super Red

Re: Audio Paging

Hi Gavin,

Here are two highly regarded 3rd party products that can both page through IP Phones. If you are referring to Overhead Paging let us know;

CDW-Berbee Informacast

http://www.berbee.com/public/berbeesoftware/InformaCast.aspx

IPCelerate

http://www.ipcelerate.com/assets/docs/IPcelerate_ER.pdf

Hope this helps!

Rob

Community Member

Re: Audio Paging

Which of these programs do you favor in terms of cost, ease of operation and versatility? I know that Informacast can send text messages to the phone and also send pages. Can ipcelerate do the same? Thank you!

Hall of Fame Super Red

Re: Audio Paging

Hi Steve,

It's hard to pick one over the other :) These are both excellent products and I would be remiss if I sent you one way or the other. IPCelerate does send Text to phones as well as pages. Have a close look at the links I sent earlier to see what other features work best for your environment. For a Campus like ours IPCelerate seemed to really fit the bill.

Hope this helps!

Rob

Re: Audio Paging

If you need a third product from Rob's list, I ave used the Citrix Application Gateway "zone paging" Works great, and you get some added features such as Express Directory, Visual Voicemail for Unity.

http://www.citrix.com/English/ps2/products/product.asp?contentID=15058

Community Member

Re: Audio Paging

All the apps mentioned here are great. Also, I am a fan of Syn-Apps www.syn-apps.com. For more starightforward paging, they can't be beat, and neither can their pricing.

Community Member

Re: Audio Paging

Thanks to all. This is good information. Do I take it from your replies then that CM6 does not support paging natively?

Regards

gav

Re: Audio Paging

Well, depends on how you define paging. I have setup the poorman's paging system. Placing a phones in hallways, creating PLAR to them so they autoanswer on speaker phone. Share the lines for that area. Someone can then dial that group of phones, they auto answer on speaker and the paging message is spoken. It works, just not as graceful as a third party tool.

CM6 uses "intercom". This more for direct person to person. Each person can have an intercom number that can be configured for "whisper" or speaker and one way audio.

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