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New Member

Auto add 9 from Missed Calls section

Is there any way to auto-add a 9 or 91 when you hit dial from a the missed call section?

The only way I can think of is a pattern of 2-9[XXXXXXXXXX]

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Auto add 9 from Missed Calls section

Hello:

Which version of call manager are using? If you are using call manager 3.3 later you would need to add in the service parameters

Refer to this document, for more clarification.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml

HTH

5 REPLIES

Re: Auto add 9 from Missed Calls section

Hello:

Which version of call manager are using? If you are using call manager 3.3 later you would need to add in the service parameters

Refer to this document, for more clarification.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml

HTH

New Member

Re: Auto add 9 from Missed Calls section

Using 6.1(2) with MGCP gateway.

New Member

Re: Auto add 9 from Missed Calls section

I couldn't find the service parameters uder the MGCP / PRI Gateway section in our CCM cluster, I implemented the translation pattern fix and it seems to be working great.

Thanks!

New Member

Re: Auto add 9 from Missed Calls section

Hello,

Can you share the TP fix that you implemented in resolving the missed calls dialing issue.

Thanks

Cisco Employee

Re: Auto add 9 from Missed Calls section

the link on the very first response has the instructions on how to create the translation pattern, have you looked at it??

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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