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Community Member

Auto Answer with Hold

All,

Is there any way to get a phone to auto answer and automatically put the call on hold?  The end goal is to be able to allow several people to call up and listen to the On-Hold music at different times without having to have someone there to actually answer the call and put the call on hold.  Alternative resolutions are appreciated.

Thanks in advance.  All replies rated.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Auto Answer with Hold

Sorry, not possible out of the box, you would need to develop something customer if even possible.

HTH,

Chris

3 REPLIES
Hall of Fame Super Silver

Auto Answer with Hold

Sorry, not possible out of the box, you would need to develop something customer if even possible.

HTH,

Chris

Community Member

Auto Answer with Hold

Thanks Chris,

That's what I thought but wanted to be sure.

VIP Super Bronze

Auto Answer with Hold

Just to give options: You should be able to accomplish this with either CUEAC or CCX. Both products can answer the call and place it on hold while waiting for an operator/agent.

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