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auto attendant and interactive voice response (IVR)

dcoulanges
Level 1
Level 1

The Cisco Callmanager 7.0 do have a auto attendant and interactive voice response (IVR) ?

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

the same as with previous version a CRS option is provided to install on a separate server to provide this

CUCM itself is just a call processing agent

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

what about unity connection 7.0 ?

yes, you can use Unity or CUC as AA

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

do you have a document that show how to configure ?

I have installed the callmanger Business Edition 7.0( Call manager 7.0 and unity connection 7.0 already not in production)