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Auto attendant configuration on cisco Voice gateway

Hi all,

We have Cisco Unified Communications manager 8.6 and C2801 router for Voice gateway. Now we want to  configure auto attendant on our gateway. I am new to this kind of technology. So could you guys please help to configure AA step by step. We don't have any other servers (CCX, Unity, CRS etc) Tell me what's needed for this also.

Thanks,

Ayush

2 REPLIES
Cisco Employee

Auto attendant configuration on cisco Voice gateway

There's plenty of documentation about that on CCO, just search for BACD.

But BACD only works with CME phones, not with CUCM phones.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Auto attendant configuration on cisco Voice gateway

Is there any way to configure AA on voice gateway (with CUCM not for CME)?

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