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New Member

Auto Attendant installation

Hello all,

I want to install CRS Engine on my ccm 6 from the CD and when i launch the setup from my laptop the following message appear:

Computer harware provided by Cisco Sytems is required to install Cisco Customer Response Solutions. Installation will now aborted.

Please how to install CRS from CD (witch contaiin .exe files) on MCS (Linux OS)

Thanks for your help

3 REPLIES
Cisco Employee

Re: Auto Attendant installation

you cannot install CRS on the same server as CUCM, you do not get to install anything on any linux appliance (not to mention as you noticed they're .exe files), you need an MCS server to install that

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Auto Attendant installation

Thanks for reply,

Just for precision, you mean an MCS Server with windows server OS?

Cisco Employee

Re: Auto Attendant installation

yes, that's correct. not a std windows but a Cisco IP Telephony Operating System

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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