Hi i have a question about the following, i have a customer and he wants that he has an IVR like 1 menu choose language (1 - 2 -3) - then under these menus he wants a submenu like 1 - HR and 2 - Payroll under these submenus he wants other submenus for 1) HR ... for 2)HRxxxx and 3) for HRyyy same for pay roll is this possible with a script I see that I have just the possibility to make one submenu but thereunder it is not possible, I'm new with the script.
Yes, this is possible. After creating the first menu, drag another Menu step to the branch for the appropriate choice. For example, create a menu with options 1, 2, and 3. Then drag another Menu step to option 1. This menu may have options 1 and 2. You can then drag another Menu step to option 1 and so on.
"You do not need to purchase IVR session licenses if you are only planning on using voicemail and auto attendant with basic IVR applications. IVR session licenses are only required if your application contains advanced IVR features such as email, fax, database access or VXML scripts. "
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
You have reached the Cisco Logistics Support Center.. To Check Status of your RMA, visit Product Returns & Replacements (RMA).
Need help? Contact us by Phone or Email.
Phone: 1800 553 2447 Option 4