Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

auto-attendant on CUCM 8.5

Dear All,

My company need to configure auto-attendant on existed CUCM 8.5 server, and we don't want to purchase another extra hardware.

is it possible to configure auto attendence on CUCM without any extra haraware ?

Thanks in advance .

Rashed .

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Re: auto-attendant on CUCM 8.5

Auto attendant can be built either in voicemail I.e unity connection or contact center I.e. IPCC, do you have any of these?

CUCM can not do AA functionality by itself.

Chris

Sent from Cisco Technical Support iPhone App

1 REPLY
Hall of Fame Super Silver

Re: auto-attendant on CUCM 8.5

Auto attendant can be built either in voicemail I.e unity connection or contact center I.e. IPCC, do you have any of these?

CUCM can not do AA functionality by itself.

Chris

Sent from Cisco Technical Support iPhone App

190
Views
0
Helpful
1
Replies
CreatePlease login to create content