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Community Member

auto attendants

Anyone know how many auto attendants you can have in Unity Connection?

2 REPLIES
Community Member

Re: auto attendants

I think maximum auto attendants in unity express can be two.

Cisco Employee

Re: auto attendants

Additional auto-attendants can be created in Unity Connection by creating additional call handlers (unlimited) and then creating routing rules that direct or forward calls to the new call handler based on port, weekday or weekend, incoming or forwarding number etc..

By default, the opening greeting call hander is the only auto-attendant on the system after the initial install.

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