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auto attendants

jjoseph01
Level 3
Level 3

Anyone know how many auto attendants you can have in Unity Connection?

2 Replies 2

sadbulali
Level 4
Level 4

I think maximum auto attendants in unity express can be two.

cbarlow
Cisco Employee
Cisco Employee

Additional auto-attendants can be created in Unity Connection by creating additional call handlers (unlimited) and then creating routing rules that direct or forward calls to the new call handler based on port, weekday or weekend, incoming or forwarding number etc..

By default, the opening greeting call hander is the only auto-attendant on the system after the initial install.