Since upgrading to UCM 6.1(2) a client's Auto-Dial emergency phones hanging off VG248s have been failing to dial. I believe this is simply a timer, but I'm not sure what to tweak to fix the issue. The symptom is that callers pick up the phone and they hear a dial tone. These analog phones are programmed to automatically dial the emergency number (the auto-dialing doesn't come from CM). Anyone with info please share.
Is it possible that the Analog phones have lost their auto dial programming? Sometimes the line current keeps the programming onboard. Can you move one to a different line (off-site) to see what is heard? I always prefer the ringdown to be setup in CCM so you don't have to visit the phones if there is an issue like this.
Can you try setting one up in CCM.There is a great step by step here;
Hotdial on IP Phones with CallManager Configuration Example
Thanks for the feedback. The phones work fine when connected to a VG224, so it's not the phones. I suspect some kind of DTMF timing or port issue. TAC is looking over log files after we ran some tests.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...