Avaya to Cisco SIP Trunk uni-directional voice quality issues
I have an environment that is running Cisco CUCM 7.1.5 and has SIP trunks to two different Avaya PBXs (Option 81). The sound quality from a Cisco phone to a PBX based phone is good, however the sound quality when the call originates from the PBX based phone to the Cisco phones is terrible.
I've started to collect SIP traces over the trunks to run them through SIP Workbench and look for clues. Does anyone else have any good tips for this?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...