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B-ACD/AA with SRST issue

Hello,

I have a router in H.323 mode, with SRST configured. I am using B-ACD 2.1.2.2. I changed many IOS versions but the result is the same:the script is running until the moment when it must play the audio prompts. I can see "TCL AA: ++ Playing Welcome Prompt and options menu ++" in debug, I can see the file name chosen by script is correct, but I can't hear anything on PSTN phone. I attached debug, config, sh diag and sh flash.

Any help will be highly appreciated.

Thank you,

Cristian

4 REPLIES
Silver

Re: B-ACD/AA with SRST issue

When a call comes from PSTN , you need to configure these commands in the CME.

Try :

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

Hall of Fame Super Gold

Re: B-ACD/AA with SRST issue

Note for the casual reader, the information given above by smalkeric, is incorrect.

New Member

B-ACD/AA with SRST issue

Hi, could you send me this problem information, because your link doesn't no longer working.

*********************************
Tomasz Hinz

********************************* Comel - Tomasz Hinz
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