Hi sheraz,
I am also trying to make the same setup. First i had tried with Basic AA with no option menu and it worked fine for me.
Now i am trying to setup with option like 1-sales 2-technical 3-accounts and 0 for operator.
Iam using 2800 series router 12.4T IOS and call manager 7.x. I have uploaded all required au files on router Flash.
I had configured 3 hunt groups on call manager.
151-sales dept. EXTs
152-technical dept.EXTs
153-Account dept.EXTs
Below is my configuration on router.
application
service queue flash:app-b-acd-2.1.2.2.tcl
param name aa
param queue-len 10
param aa-hunt1 151
param aa-hunt2 152
param number-of-hunt-grps 3
param aa-hunt3 153
param queue-manager-debugs 1
!
service aa flash:app-b-acd-aa-2.1.2.2.tcl
paramspace english index 1
param drop-through-option 1
param menu-timeout 6
param handoff-string aa
param dial-by-extension-option 4
paramspace english language en
param max-time-vm-retry 2
param aa-pilot 700
param max-extension-length 3
paramspace english location flash:
param second-greeting-time 1
param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
param voice-mail 898
param max-time-call-retry 600
param service-name queue
dial-peer voice 7500 voip
service aa
destination-pattern 700
session target ipv4:10.1.1.1
incoming called-number 700
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
dial-peer voice 1 voip
destination-pattern 1..
session target ipv4:172.100.200.50
codec g711ulaw
no vad
!
dial-peer voice 101 voip
incoming called-number .
With the above configuration i can reach to welcome message and option menu:
But once i enter any number the call is getting disconnected.
I would appreciate if someone can advice.
Thanks in Advance.
