The Call Manager Event logs if silled with the error mentioning the B-channel is down for MGCP gateway, the vendor confirmed that they are not able to find any alarms, I checked the port speed, that seems to be fine, should I run Q931 trace or how to determine the issue and resolve.
I am losing calls on all the channels on the gateway.
Just to share, the issue is resolved. The vendor had fixed the issue in their network, initially they said that their network had no such problem, however later informing them that we have check CPE and found no problem, then they accepted and resolved the issue.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...