BACD CME/SRST

[miket]

I have a solution that use CME as SRST. I have 5 t1's into the gateway. DOes anyone have a sample config using this scenario. I cannot get it to work inside the customer as an internal call (BACD) or from the PSTN. I do have the BACD config guide. Gateway IOS is 12.4.15t3

cme is latest. Any help would be great

[paolo bevilacqua]

Hi, begin with "debug voice application script". You will see if the script is kicking in, and any obvious error.

Note: 12.4(15)T in general are quite buggy for CME. Suggest you go with 12.4(11)XJ4 that is know to be stable.

[miket]

Thanks for the reply. It doesnt look lik the script is kicking. I was wondering which aa tcl I need the one forsrst or for cme? Do I need to use the loopback address?

I also out the config onto a gateway running cme and it worked.. the show applications doesnt even show the ques tcl as being active. I know the aa will not show in the sessions command till a call hits it but the que tcl does. I will try the ios..

I just hvent seen anyone use bacd with CME running in SRST mode and wonder if that is the issue

Thanks again

[paolo bevilacqua]

Hi,

ASAIK, there is only one script. When the script doesn't kick that is due to DP pots misconfiguration, you might be missing "incoming called-number".

You do the loppback interface and voip DP only to get the service from IP phones.

[miket]

Here i my config th bacd stuff

service aa flash:app-b-acd-aa-2.1.2.2.tcl

paramspace english index 1

param number-of-hunt-grps 1

param handoff-string aa

param dial-by-extension-option 3

paramspace english language en

param max-time-vm-retry 2

param max-extension-length 4

param aa-pilot 1020

paramspace english location flash:

param second-greeting-time 60

param welcome-prompt en_bacd_welcome.au

param call-retry-timer 15

param max-time-call-retry 60

param voice-mail 6000

param service-name cq1

service cq1 flash:app-b-acd-2.1.2.2.tcl

param queue-len 3

param aa-hunt1 1010

param number-of-hunt-grps 1

param queue-manager-debugs 1

voice translation-rule 5141017

rule 1 /^5147642886/ /1020/

voice translation-profile Test

translate called 5141017

dial-peer voice 516784 voip

description Send Call to CME-BACD

translation-profile incoming Test

preference 1

destination-pattern 516784....

voice-class codec 1

dtmf-relay h245-alphanumeric

dial-peer voice 1010 voip

service aa

destination-pattern 1020

session target ipv4:10.10.46.15

incoming called-number 1020

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

[paolo bevilacqua]

Hi,

Try:

application

service aa

param welcome-prompt _bacd_welcome.au

then as mentioned "debug voice application script" can guide you further.

[miket]

It really looks like if the router switches to cme./srst mode it doesnt work. If I config it in a lab it works fine but taking a working config and putting it on the production router and force it to srst mode it fails..

PDI Help says BACD riunning is CME/srst mode is not supported but I am not sure..

I have verified that he audio file works but I will tr using the wav that comes in the bacd package.

Thanks for the replies

[abhishc2]

In SRST mode we are unable to register parameters for BACD, i am confused whether It's supported or not

FD-EHollis-2901-VGW#show run | sec application
application
 service fd4aa flash0:CME/app-b-acd-aa-3.0.0.4.tcl
  paramspace english index 1
  param welcome-prompt _FD4Maingreeting.au
  param call-retry-timer 15
  paramspace english language en
  param queue-exit-extension1 96035943636
  param queue-exit-extension2 96035943651
  param drop-through-option 2
  param second-greeting-time 60
  paramspace english location flash0:CME/
  param max-time-vm-retry 2
  param max-time-call-retry 700
  param aa-pilot 5555

Enter configuration commands, one per line.  End with CNTL/Z.
FD-EHollis-2901-VGW(config)#application
FD-EHollis-2901-VGW(config-app)#service fd4aa flash0:CME/app-b-acd-aa-3.0.0.4.tcl
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#paramspace english index 1
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#paramspace english language en
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#paramspace english location flash0:CME/
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#param aa-pilot 5555
Warning: parameter aa-pilot has not been registered under fd4aa namespace
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#param welcome-prompt _FD4Maingreeting.au
Warning: parameter welcome-prompt has not been registered under fd4aa namespace
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#param drop-through-option 1
Warning: parameter drop-through-option has not been registered under fd4aa namespace
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#param queue-exit-extension1 96035943636
Warning: parameter queue-exit-extension1 has not been registered under fd4aa namespace
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#param drop-through-option 2
Warning: parameter drop-through-option has not been registered under fd4aa namespace
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#param queue-exit-extension2 96035943651
Warning: parameter queue-exit-extension2 has not been registered under fd4aa namespace
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#param second-greeting-time 60
Warning: parameter second-greeting-time has not been registered under fd4aa namespace
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#param call-retry-timer 15
Warning: parameter call-retry-timer has not been registered under fd4aa namespace
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#param max-time-call-retry 700
Warning: parameter max-time-call-retry has not been registered under fd4aa namespace
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#param max-time-vm-retry 2
Warning: parameter max-time-vm-retry has not been registered under fd4aa namespace
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#
FD-EHollis-2901-VGW(config-app-param)#!end