Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 
Community Member

BACD DropThrough

Hey Guys,

I am running into a situation where the BACD drop through looks like a viable solution without making things too complicated. With Callmanager Express 7.0.1 is there a way to have a opt out for voice mail using DropThrough mode?

Thanks for the help.

Hall of Fame Super Gold

Re: BACD DropThrough

Standrd B-ACD/AA does not have an option to get to VM while in queue.

If you are interested in acquiring a modified version that does that and more, contact me at the address present in my profile.

Community Member

Re: BACD DropThrough

Can you use the exit extension and exit option with Drop Through mode? If that works I could just forward to an extension that has call forward all on it. I will contact you about you script.

Hall of Fame Super Gold

Re: BACD DropThrough

You may be very well right, I was not considering the latest version that has this new feature.

Perhaps it's time that I port my modification into it.

CreatePlease to create content