Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Backup CDR on CallManager 3.1.3a

Hy Guys,

My Customer have a CallManager version 3.1.3a with 15G of HD and need space avalaible. I delete the files in CDR but the space is short and didn't solve the problem. It's possible delete anothers files thing to have more space in the HD?

Thank You,

Wilson

2 REPLIES
Silver

Re: Backup CDR on CallManager 3.1.3a

To delete all files its not possible it needs some file for the support.

Cisco Employee

Re: Backup CDR on CallManager 3.1.3a

Hi

you might be hitting CSCea55522 you can check the size of the log, it is saved on

C:\Program Files\Microsoft SQL Server\MSSQL\Data

the workaround is to shrink and truncate art log:

**********************************************

C:\>osql -E

1> use art

2> go

1> backup log art with no_log

2> go

1> dbcc shrinkdatabase (art)

2> go

******************************************

You can do the same with CDR database. Either case you need to do it after hours because it will create high cpu.

A tool that can help you to see where the hard drive is being used is treesice, you can download it from Cnet.com

Regards

Pedro

140
Views
0
Helpful
2
Replies
CreatePlease to create content