cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
268
Views
0
Helpful
1
Replies

backup of voicemails in Unity Express 8.0.1

sasanka.pathi
Level 1
Level 1

Hi all,

i have acustomer who want to have back up of all the voicemails and store them and when ever he want he can retrieve them. Is it possible like we have the facility for recording server where we can store the old calls and listen to them when ever we want.

1 Accepted Solution

Accepted Solutions

Steven Holl
Cisco Employee
Cisco Employee

You can run a CUE backup, but the voicemails will be stored in a binary package and not user-extractable.  You need to restore the backup to a module and log back in to recover the voicemails.

Perhaps the best option for this user is to configure integrated messaging (IMAP) and have their local mail client set to archive the inbox to the local PC on a daily basis.

-Steve

View solution in original post

1 Reply 1

Steven Holl
Cisco Employee
Cisco Employee

You can run a CUE backup, but the voicemails will be stored in a binary package and not user-extractable.  You need to restore the backup to a module and log back in to recover the voicemails.

Perhaps the best option for this user is to configure integrated messaging (IMAP) and have their local mail client set to archive the inbox to the local PC on a daily basis.

-Steve

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: