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New Member

bad status in show voice dsp detailed

hi all,

when i enter a new router 2801-v , i found the info in CLI

Time out, no test result is received from DSP!

Time out, no test result is received from DSP!

Time out, no test result is received from DSP!

......

and when i do the show voice dsp detailed , the output are:

Router#show voice dsp detailed

----------------------------FLEX VOICE CARD 0 -----------------------
-------
                           *DSP VOICE CHANNELS*

CURR STATE : (busy)inuse (b-out)busy out (bpend)busyout pending
LEGEND     : (bad)bad    (shut)shutdown  (dpend)download pending

DSP    DSP                 DSPWARE CURR  BOOT                         PAK   TX/RX
TYPE   NUM CH CODEC        VERSION STATE STATE   RST AI VOICEPORT TS ABRT PACK COUNT
====== === == ========= ========== ===== ======= === == ========= == ==== ============
C5510  001 01 None           0.0.0 bad   idle      0  0                 0          0/0
C5510  001 02 None           0.0.0 bad   idle      0  0                 0          0/0
C5510  001 03 None           0.0.0 bad   idle      0  0                 0          0/0
C5510  001 04 None           0.0.0 bad   idle      0  0                 0          0/0
C5510  001 05 None           0.0.0 bad   idle      0  0                 0          0/0
C5510  001 06 None           0.0.0 bad   idle      0  0                 0          0/0
C5510  001 07 None           0.0.0 bad   idle      0  0                 0          0/0
C5510  001 08 None           0.0.0 bad   idle      0  0                 0          0/0
                           *DSP SIGNALING CHANNELS*
DSP    DSP                 DSPWARE CURR  BOOT                         PAK   TX/RX
TYPE   NUM CH CODEC        VERSION STATE STATE   RST AI VOICEPORT TS ABRT PACK COUNT
====== === == ========= ========== ===== ======= === == ========= == ==== ============
C5510  001 01 {flex}         0.0.0 free  idle      0  0 0/0/0           0          0/0
C5510  001 02 {flex}         0.0.0 free  idle      0  0 0/0/1           0          0/0
C5510  001 03 {flex}         0.0.0 free  idle      0  0 0/0/2           0          0/0
C5510  001 04 {flex}         0.0.0 free  idle      0  0 0/0/3           0          0/0
------------------------END OF FLEX VOICE CARD 0 ----------------------------

it seems that the DSP current status is bad, i want to know is there any thing i should do before i use the dsp recourse? or I should do a RMA to get a new PVDM card?

and there are some other show and debug output.

Router#show voice dsp group all
DSP groups on slot 0:
dsp 1:
  State: FAIL, firmware: 0.0.0
  Max signal/voice channel: 8/8
  Max credits: 160
  num_of_sig_chnls_allocated: 4
  Transcoding channels allocated: 0
  Group: FLEX_GROUP_VOICE, complexity: FLEX
    Shared credits: 160, reserved credits: 0
    Signaling channels allocated: 4
    Voice channels allocated: 0
    Credits used (rounded-up): 0


  0 DSP resource allocation failure
Router#


Router#show voice dsp

----------------------------FLEX VOICE CARD 0 -----------------------
-------
                           *DSP VOICE CHANNELS*

CURR STATE : (busy)inuse (b-out)busy out (bpend)busyout pending
LEGEND     : (bad)bad    (shut)shutdown  (dpend)download pending

DSP    DSP                 DSPWARE CURR  BOOT                         PAK   TX/RX
TYPE   NUM CH CODEC        VERSION STATE STATE   RST AI VOICEPORT TS ABRT PACK COUNT
====== === == ========= ========== ===== ======= === == ========= == ==== ============
                           *DSP SIGNALING CHANNELS*
DSP    DSP                 DSPWARE CURR  BOOT                         PAK   TX/RX
TYPE   NUM CH CODEC        VERSION STATE STATE   RST AI VOICEPORT TS ABRT PACK COUNT
====== === == ========= ========== ===== ======= === == ========= == ==== ============
------------------------END OF FLEX VOICE CARD 0 ----------------------------

Router#


Router#show diag

...

        PVDM Slot 0:
        8-channel (G.711) Voice/Fax PVDMII DSP SIMM PVDM daughter card
        Hardware Revision        : 4.0
        Part Number              : 73-8848-05
        Board Revision           : A0
        Deviation Number         : 0
        Fab Version              : 04
        PCB Serial Number        : FOC101410
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Processor type           : 00
        Product (FRU) Number     : PVDM2-8
        Version Identifier       : V01
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 04 30 41 04 00 82 49 22 90 05 42 41 30
          0x10: 88 00 00 00 00 02 04 C1 8B 46 4F 43 31 30 31 34
          0x20: 31 30 48 47 03 00 81 00 00 00 00 04 00 09 00 CB
          0x30: 87 50 56 44 4D 32 2D 38 89 56 30 31 20 D9 02 40
          0x40: C1 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        VIC Slot 0:
        2nd generation - FXO Voice daughter card (4 port)
        Hardware Revision        : 5.0
        Top Assy. Part Number    : 800-21589-01
        Board Revision           : E0
        Deviation Number         : 0-0
        Fab Version              : 04
        PCB Serial Number        : FOC09290M
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Version Identifier       : V
        Product (FRU) Number     : VIC2-4FXO=
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 00 4C 41 05 00 C0 46 03 20 00 54 55 01
          0x10: 42 45 30 80 00 00 00 00 02 04 C1 8B 46 4F 43 30
          0x20: 39 32 39 30 4D 4A 36 03 00 81 00 00 00 00 04 00
          0x30: 89 56 00 00 00 FF FF FF FF FF FF FF FF FF FF FF
          0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

thanks in advance.

yu.

7 REPLIES
Green

bad status in show voice dsp detailed

Hi,

Not sure if this will help

Can you try

conf t

!

voice-card 0

!

Then look at the DSP

show voice dsp det

Regards

Alex

Regards, Alex. Please rate useful posts.
New Member

bad status in show voice dsp detailed

hi Acampbell,
thanks for your reply.

but it seems not work, there are already configured the voice-card command in the running configure before i try to configure it.

yu.

Bronze

bad status in show voice dsp detailed

Something you could try is to reset that dsp module.

use the 'test voice driver' command.

- select the slot number it is installed in

C3800 Debugging Section;

1 - FPGA Registers Read/Write

2 - 5510 DSP test

3 - DSPRM test

4 - HDLC32 test

5 - TDM test

6 - Quit

- select option 2

5510 DSP Testing Section:

1 - Reset ALL DSPs

2 - Reset 1 DSP

3 - Download Bootload DSPware

4 - CHPIR Enable/Disable

5 - Display c5510 ring

6 - Show HPI RAM

7 - Show eHPI memory thru Relay command

8 - Show Controller

9 - c5510 Keepalive Enable/Disable

10 - Download bootloader using indirect slave access

11 - Write HPI RAM

12 - DSP application download

13 - faked dsp crash

14 - Wait in Firmware Restart Indication

15 - Display DSP Keepalive Status

16 - QUIT

- select option 2 to reset the DSP

I would also suggest check the keepalive status as well. I could be that the DSP is not installed properly as well and may need to be reseated before doing an RMA.

J

New Member

bad status in show voice dsp detailed

hi Jaschulz,
thanks for your reply,
I do the test as you said, but i am not sure it has took effect. there are some command outputs, please help me to have a look. thanks.

Router#test voice driver

Debugging Section;

1 - FPGA Registers Read/Write

2 - 5510 DSP test

3 - DSPRM test

4 - Quit

Select option : 2

5510 DSP Testing Section:

1 - Reset ALL DSPs

2 - Reset 1 DSP

3 - Download DSPware

4 - CHPIR Enable/Disable

5 - Display c5510 ring

6 - Show HPI RAM

7 - Show eHPI memory thru Relay command

8 - Show Controller

9 - c5510 Keepalive Enable/Disable

10 - Use PCI to download

11 - Write HPI RAM

12 - DSP application download

13 - faked dsp crash

14 - Wait in Firmware Restart Indication

15 - Display DSP Keepalive Status

16 - QUIT

Select option : 2

Enter DSP id : 1

5510 DSP Testing Section:

1 - Reset ALL DSPs

2 - Reset 1 DSP

3 - Download DSPware

4 - CHPIR Enable/Disable

5 - Display c5510 ring

6 - Show HPI RAM

7 - Show eHPI memory thru Relay command

8 - Show Controller

9 - c5510 Keepalive Enable/Disable

10 - Use PCI to download

11 - Write HPI RAM

12 - DSP application download

13 - faked dsp crash

14 - Wait in Firmware Restart Indication

15 - Display DSP Keepalive Status

16 - QUIT

Select option : 0

5510 DSP Testing Section:

1 - Reset ALL DSPs

2 - Reset 1 DSP

3 - Download DSPware

4 - CHPIR Enable/Disable

5 - Display c5510 ring

6 - Show HPI RAM

7 - Show eHPI memory thru Relay command

8 - Show Controller

9 - c5510 Keepalive Enable/Disable

10 - Use PCI to download

11 - Write HPI RAM

12 - DSP application download

13 - faked dsp crash

14 - Wait in Firmware Restart Indication

15 - Display DSP Keepalive Status

16 - QUIT

Select option : 2

Enter DSP id : 2

DSP 2 is not present.

5510 DSP Testing Section:

1 - Reset ALL DSPs

2 - Reset 1 DSP

3 - Download DSPware

4 - CHPIR Enable/Disable

5 - Display c5510 ring

6 - Show HPI RAM

7 - Show eHPI memory thru Relay command

8 - Show Controller

9 - c5510 Keepalive Enable/Disable

10 - Use PCI to download

11 - Write HPI RAM

12 - DSP application download

13 - faked dsp crash

14 - Wait in Firmware Restart Indication

15 - Display DSP Keepalive Status

16 - QUIT

Select option : 16

Debugging Section;

1 - FPGA Registers Read/Write

2 - 5510 DSP test

3 - DSPRM test

4 - Quit

Select option : 4

Router#sh voice dsp de

----------------------------FLEX VOICE CARD 0 -----------------------

-------

                           *DSP VOICE CHANNELS*

CURR STATE : (busy)inuse (b-out)busy out (bpend)busyout pending

LEGEND     : (bad)bad    (shut)shutdown  (dpend)download pending

DSP    DSP                 DSPWARE CURR  BOOT                         PAK   TX/RX

TYPE   NUM CH CODEC        VERSION STATE STATE   RST AI VOICEPORT TS ABRT PACK COUNT

====== === == ========= ========== ===== ======= === == ========= == ==== ============

C5510  001 01 None           0.0.0 bad   idle      0  0                 0          0/0

C5510  001 02 None           0.0.0 bad   idle      0  0                 0          0/0

C5510  001 03 None           0.0.0 bad   idle      0  0                 0          0/0

C5510  001 04 None           0.0.0 bad   idle      0  0                 0          0/0

C5510  001 05 None           0.0.0 bad   idle      0  0                 0          0/0

C5510  001 06 None           0.0.0 bad   idle      0  0                 0          0/0

C5510  001 07 None           0.0.0 bad   idle      0  0                 0          0/0

C5510  001 08 None           0.0.0 bad   idle      0  0                 0          0/0

                           *DSP SIGNALING CHANNELS*

DSP    DSP                 DSPWARE CURR  BOOT                         PAK   TX/RX

TYPE   NUM CH CODEC        VERSION STATE STATE   RST AI VOICEPORT TS ABRT PACK COUNT

====== === == ========= ========== ===== ======= === == ========= == ==== ============

C5510  001 01 {flex}         0.0.0 free  idle      0  0 0/0/0           0          0/0

C5510  001 02 {flex}         0.0.0 free  idle      0  0 0/0/1           0          0/0

C5510  001 03 {flex}         0.0.0 free  idle      0  0 0/0/2           0          0/0

and i will pull and reinsert the PVDM card in a moment.
thanks in advance.
Bronze

bad status in show voice dsp detailed

Hey Yu,

Sorry guess I didn't clarify enough. I didn't mean removing the logical config. But actually powering down the router and checking to make sure the pvdm is firmly seated into the slot.

If you are getting no keep alives from the dsp then a dspware upgrade will not fix the issue. It is most likely a physical problem and would need to be rma'ed after you make sure it is physically seated correctly into the slot.

J

New Member

bad status in show voice dsp detailed

hi Jaschulz,
I have moved the PVDM card from slot 0 to slot 1, but it seems do not work as well.
yu.

Router(config)#voice-card 0

Router(config-voicecard)#dsp ser dsp

Router(config-voicecard)#dsp ser dspfarm

Router(config-voicecard)#exi

Router(config)#dsp profile 2 ?

  conference  Profile type Conference

  mtp         Profile type MTP

  transcode   Profile type Transcoding

Router(config)#dsp profile 2 tr

Router(config)#dsp profile 2 transcode

Dspfarm profile 2 :: No resource, check voice card or dspfarm service is not configured

Router(config-dspfarm-profile)#

Re: bad status in show voice dsp detailed

Hello Yu,

I think that last test you can go ahead is to upgrade the DSPware... How? By upgrading the IOS to a newer version... The "show dsp group all" shows state as failed which is not good... So maybe you can test upgrading IOS and DSPware, then you can issue "show voice dsp group all" and see what's the result...

Jorge

Sent from Cisco Technical Support iPhone App

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