If we have a total of 10 incoming calls in queue in a call center, and 5 of them are being answered by the reps, and the remaining 5 calls are waiting in queue and customers would listen to music while on hold at this point. Does anyone know how much bandwidth is being used for each call on hold? I think it's taking the same amount of bandwidht per VoiP call, which is approx. 90kbps. I am running mgcp, g711ulaw over ethernet.
Unicast is the default. In Callmanager, the MOH server, MOH audio source and the media resource group must all be enabled for multicast for MOH to be delivered via multicast. You could check these settings. You could also use a sniffer to see if the packets are coming from a multicast address.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...