Im getting the following BARS Error during backup of CRS (ipcc express server)
07:35:41 PM] Backup is 41% complete.
[07:35:42 PM] Error: unable to process archive component: com.cisco.wf.spanlinkBackupRestore.SLCfgArchiveComponent; nested exception is: com.cisco.archive.ArchiveException: Unable to process backup request; nested exception is: com.cisco.archive.ArchiveException: CDBRTool failed to backup Spanlink config
[07:35:42 PM] TCP connection closed unexpectedly
[07:35:43 PM] Could not backup Cisco Customer Response Solutions successfully on 10.1.8.25.
[07:35:43 PM] Staging complete. Size of staging directory is 1817MB.
You may want to install latest version of BARS, setup CRS server as backup target and callmanager as backup server (BARS). Run BARS from the Callmanager server and select just the CRS server for backing up (unless you want to backup both CM and CRS at the same time for testing purposes). Let me know if this works.
Ok, when you tried backing it up, was the backup server CCM and backup target CRS ? I would advise you attach the backup logs in your next post, so that we can take a look. Otherwise i would recommend opening a tac case so that they can take a look at this.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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