our customer wants a new 17 IP phones 6921 we asking about the existed current version of call manager they answered that it is 8.6, so, we offered 17 basic licenses to those IP Phones. they sent the purchase order with a special discount. we have been realized that the existed call manager is 8.0 not 8.6, so does the basic license will works on this version 8.0, either can we convert the basic license to 3 DLUs for 6921 IP phone, as i know the enhanced license is equal to 6 DLUs
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...