Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

BAT 6.0: Cannot add Remote Destnation Profiles

Instantly receive "Record does not match the file format selected" error.

Insert RDPs in /common/bps/csvfiles/remotedestinationprofiles/insert/insert.txt

Failure Details :

Remote Destination Profile Name Error Code Error Description

-----------------------------------------------------------------------------------------

5079RDP Record does not match the file format selected.

Result Summary :

INSERT for 0 RDPs passed.

INSERT for 1 RDPs failed.

Insert.txt

REMOTE DESTINATION PROFILE NAME,DESCRIPTION,USER ID,DESK PHONE MAC ADDRESS,PARTITION 1,DIRECTORY NUMBER 1

5079RDP,D-5079,5079,SEP00070E36A0FA,INTERNAL,5079

I have tried to export a manually created RDP into the file and then import it back, but I have received the same error.

Anybody has tried to do the same?

Thanks!

3 REPLIES
Silver

Re: BAT 6.0: Cannot add Remote Destnation Profiles

You need the "assign file format" to be successful before the actual update will work.

This document expalins the procedure:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/bulk_adm/5_0_4/t14csvap.htm#wp1232194

Re: BAT 6.0: Cannot add Remote Destnation Profiles

Im getting the or similar error with import new users to cucm. Did you find a fix?

New Member

Re: BAT 6.0: Cannot add Remote Destnation Profiles

Hi all!

I have solved my problem.

When you add RDPs using BAT file with MAC Addresses, then you do not need to select RDP template. Using the template will generate the error.

352
Views
0
Helpful
3
Replies