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BE6000 call routing

We have a block of 600 DID numbers.  All have been "pre-linked" with the associated extension (last four digits of the DID).  How do we configure our BE6000HD to play a message similar to "You have reached a number that is not in service" when someone dials a DID that we have not assigned to user at this time?

Thanks in advance for your help.

Terry

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New Member

Create a route pattern that

Create a route pattern that acts as a catch all (XXXX).  Set this pattern to block and then you can choose the rejection reason.  You could also use a translation pattern for XXXX and then translate it to Unity Connection and have it play a message that you record.  

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