We have an Emergency Notification System and also have Berbee Informacast for our IP Phones. We were wanting to integrate the two systems but there has to be some extensive code written by the Emergency Notification System vendor which does not have the man power to do.
They suggested I see if there is a way to inject line level audio into the call manager possibly by the use of a module.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...