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New Member

Best way to allow call forwarding administration?

We have previously blocked the "cfwdall" option throughout the enterprise (callman and CME) but the times have changed and now they want to allow everyone to be able forward their own phones.  What is the best way to hand over the administration of these types of tasks?

Currently we do not allow users to log into the Callmanager and CME GUIs, but maybe we should?

Can users call into the system and set forwarding from the phone menu?  Thanks

  • IP Telephony
Everyone's tags (1)
2 ACCEPTED SOLUTIONS

Accepted Solutions

Best way to allow call forwarding administration?

You have to enable GUI on CME, follow the link bellow:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmegui.html#wp1056755.

"In  Cisco Unified CME 4.2(1) and later versions,  phone users can use the  web-based GUI to set up personal speed dials on  an Extension Mobility  phone. Previously, the speed-dial configuration  for a phone could only  be done in Cisco Unified CME using Cisco IOS  commands."

Rate this if helps you.

Thanks

Re: Best way to allow call forwarding administration?

The access-class is to limit access on the GUI like when you apply this inside line vty configuration

To enable the GUI and Extension Mobility follow the steps:

Enable GUI

_________________________________________________________________________________________________

ip http server -->>>Enables the HTTP server on the Cisco Unified CME

router

ip http authentication local-->>> Specifies the method of authentication for the HTTP

server. local—Uses login username, password, and privilege level access combination specified in the local system configuration (by the username command).

ip http secure-server-->>> Enable HTTPS if you need

ip http path flash0:/GUI-->>> Sets the location of the HTML files used by t

web server to flash memory on the router.

----------------------------------------------------------------------------------------------------------------------------------------------------------------

Inside Telephony Service:

web admin system name administrator password !five10@! -->>> Defines username and password for a system administrator.

dn-webedit -->>> Enables the ability to add directory numbers through the web interface.

time-webedit -->>> Enables the ability to set the phone time for the Cisco Unified CME system through the web interface

After save your config and access the link http://router_ipaddress/ccme.html

_________________________________________________________________________________________________

Enable Extension Mobility - Inside Telephony Service

url authentication http://router_ipaddress/CCMCIP/authenticate.asp -->>> Instructs phones to send HTTP requests to the authentication server and specifies which credential to use in the requests.

url services http://router_ipaddress1/CCMIP/authenticate.asp -->>> Show the service Extension Mobility on the phone

service phone webAccess 0 -->>> Enables webAccess for IP phones

em keep-history -->>>  Specifies that Extension Mobility will keep, and

not automatically clear, call histories when users log out from Extension Mobility phones.

em logout time xxxx -->>> Defines up to three time-of-day timers for

automatically logging out all Extension Mobility users

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Inside Configure Terminal

Create the logout profile -->>>To create a logout profile to define the default appearance for a Cisco Unified IP phone that is enabled for Extension Mobility, perform the following steps

voice logout-profile 1

pin 12345

user logout password logout

Associate this logout profile with the ephone

ephone 1

logout profile 1

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Now you will create the login profile and the Directory numbers

voice user-profile 1

pin 12345

user lukeprimm password 12345

number 555 type normal

ephone-dn  1  dual-line

number 555

label lukeprimm

name lukeprimm

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Now you can log on the phones, in this example that i gave is for SCCP Phones, for SIP phones is a little different take a look on CME  Version X.X Admin Documentation.

20 REPLIES

Best way to allow call forwarding administration?

Luke you can associate the ip phone/directory number with a end user, and them the user can access the configuration of his phone trough the link.

https://X.X.X.X:8443/ccmuser

And after that the user can set the destination of the Call Forward and other configurations like speed-dials.The users will have only access to their ip phone configuration not to the CUCM configuration.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080b3dd05.shtml

Regards.

New Member

Best way to allow call forwarding administration?

Thanks, and if the files arent on the router to allow for GUI access, what do I need to do to enable this feature?  Thanks

Re: Best way to allow call forwarding administration?

Oh sorry do you have CME, let me do a quick research and i will answer you.....

New Member

Best way to allow call forwarding administration?

yes, we have 5 CME installations and 1 CM cluster (though the cluster is fine, its accessible) just the CME's are not accessible via the user GUI thanks

Best way to allow call forwarding administration?

You have to enable GUI on CME, follow the link bellow:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmegui.html#wp1056755.

"In  Cisco Unified CME 4.2(1) and later versions,  phone users can use the  web-based GUI to set up personal speed dials on  an Extension Mobility  phone. Previously, the speed-dial configuration  for a phone could only  be done in Cisco Unified CME using Cisco IOS  commands."

Rate this if helps you.

Thanks

New Member

Best way to allow call forwarding administration?

great, thanks

Re: Best way to allow call forwarding administration?

YOu have to enable GUI, and the EM for the users.

Tks

New Member

Re: Best way to allow call forwarding administration?

THnaks, what is the EM?

Best way to allow call forwarding administration?

Extension Mobility, permit the users to log on their phones. They will a logon profile with their configurations.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmemobl.html

Rgds

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