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New Member

Billing solution (MEIPS) + fraud detection + CallManager

hello,

we have installed a CCM 4.1(3) and another server with a billing application (MEIPS).

a billing solution work very well.

now we plan to install anothoer module of this billing solution to fraud detection :

this is the prinipe of work :

[If the IP Phone budget has been exceeded, the M.E.IP.S IP Phone Budget module sends an AXL API SOAP request script to restrict outbound calls (or any other call type) as it

actually changes the current CSS defined for the extension. Before replacing to a restricted CSS, the M2IP application queries for the current CSS and saves it for a rollback operation.

Once the budget is above limit, M.E.IP.S enables the IP Phone for outbound calls and changes the CSS back to its previous status.

In addition, the M2IP module enables to tag restricted extensions and sends the ?Restricted? message upon the IP Phone screen. This message is cleared when the CSS

status changes back to normal.]

We want ask you if this fonctionality is tested by cisco and MIND ( Meips editor)?, and we want know if there is any suggestion for this action.

we are afraid about this integration to disrupt to the production.

many thanks

2 REPLIES

Re: Billing solution (MEIPS) + fraud detection + CallManager

No, I haven't heard from that 3rd party application. We only support CAR so you need to be careful about this, ask them how are they going to change the CSS because access to the Database is not supported and if you have any problems because of this you won't have TAC support.

//Jorge

New Member

Re: Billing solution (MEIPS) + fraud detection + CallManager

hi Jorge,

i contacted the Billing Software Editor, and they told us that :" We are using the XML API that is provided by Cisco, and we do not access db directly"

hicham

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