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New Member

BLF not showing status

I have a 7962 with a 7914 attached.  The speed dials work, but the BLFs don't show the status of the in use line with a light.  On both the phone and the sidecar, the symbols are 4 little squares instead of phones like you would normally see.  I have reset the phone several times and no change.  This phone did previously work.  We are running CUCM 7.1.5.  Thanks for your help.

4 REPLIES

Is Subscribe css and presence

Is Subscribe css and presence group configured.. ? If extension mobility is configured also has to be configured on the end user..

New Member

CSS and presence group are

CSS and presence group are configured.  We don't use extension mobility.

New Member

Any other ideas?

Any other ideas?

Hi.Verify that under

Hi.

Verify that under directory number configuration, you specified  the right monitor CSS value.

Also verify subscription permission policy that should be allow subscription

 

HTH

 

Regards

 

Carlo

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