+5 to Chris. He has pointed you in the right direction..
Here is a short description of what the BLF call pickup feature does for you..
The Busy Lamp Field (BLF) Call Pickup feature allows a user to pick up a call that is directed to the DN that is associated with the BLF button that is configured on the user Cisco Unified IP Phone•The Busy Lamp Field (BLF) Call Pickup feature allows a user to pick up a call that is directed to the DN that is associated with the BLF button that is configured on the user Cisco Unified IP Phone
To configure BLF call pickup use this documentation
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...