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New Member

BLF Visual Indicator Issues

Hello everyone!

I am currently having some issues setting up BLF Speed Dial indicator on 7.1...

The speed dial works, and Phone A shows when Phone B is off hook, but the lamp does not light up.

I have checked the CSS and all appears accurate. 

Any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions

Re: BLF Visual Indicator Issues

As far as I know the 79x0 phones does not have any light in the button. You'd have to be on a 79x2 or newer, ie a gen 3 phone.

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7 REPLIES

Re: BLF Visual Indicator Issues

I'm not sure what you mean by " Phone A shows when Phone B is off hook" and then you say that the button doesn't light up? Either it lights up or not, could you please give more details about the problem you face?

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New Member

Re: BLF Visual Indicator Issues

The icon to the left of the button on the screen will show that the other phone is in a call, but the actual button does not light up.

The phones I am testing with are a 7940 (this phone has the BLF speed dial) on 8.1(1.0) and the phone that I want to monitor with the BLF is a 7912 version 8.0.2(060817A)

Re: BLF Visual Indicator Issues

Hi Nick.
Which model of phone and firmware version are you working on?

Let me know

Regards

Carlo

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New Member

Re: BLF Visual Indicator Issues

The phones I am testing with are a 7940 (this phone has the BLF speed  dial) on 8.1(1.0) and the phone that I want to monitor with the BLF is a  7912 version 8.0.2(060817A)

Re: BLF Visual Indicator Issues

As far as I know the 79x0 phones does not have any light in the button. You'd have to be on a 79x2 or newer, ie a gen 3 phone.

Sent from Cisco Technical Support iPhone App

Please remember to rate helpful responses and identify helpful or correct answers.
New Member

Re: BLF Visual Indicator Issues

Ahhhh, being a newbie to CUCM I still feel pretty worthless on that one!!

Thank you sir!

Re: BLF Visual Indicator Issues

Don't feel that way, we're all been newcomers. Better to have the guts to ask than not. Thank you for the nice rating.

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