Blocking an inbound call

[Mark Verwey]

Need to block an inbound call, I'm sure this can be done just need a little help. CM 8.51

[Rob Huffman · Accepted solution]

Hi Mark,

For H.323 gateways;

These documents were nicely posted up by Java recently;

Call Blocking Configuration Examples

http://www.cisco.com/en/US/customer/tech/tk652/tk90/technologies_configuration_example09186a00803f818a.shtml#con11

Reject Calls

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a0080325e8e.shtml#reject

If your Gateways are MGCP this was added in CUCM 8.x

From Dan @ Cisco for MGCP

https://supportforums.cisco.com/docs/DOC-18367

Cheers!

Rob

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[Mark Verwey]

There is no contact center involved.  I would prefer to block it at the gateway level, before it even makes it to the phone so that the end user doesnt even have to deal with the call.

[Gajanan Pande · Accepted solution]

Pls provide more details. Where do you want to block inbound calls i.e. at phone level or at gateway level ? Is any contact center involved ?

GP.

[Mark Verwey]

All needs to be done at the Gateway level, we are using all H.323 and SCCP protocols no MGCP at all.  I looked over this

Call Blocking Configuration Examples

http://www.cisco.com/en/US/customer/tech/tk652/tk90/technologies_configuration_example09186a00803f818a.shtml#con11

document.  I assume this need to be added to the gateway router with the PRI's.