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New Member

Blocking an inbound call

Need to block an inbound call, I'm sure this can be done just need a little help. CM 8.51

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Red

Blocking an inbound call

Hi Mark,

For H.323 gateways;

These documents were nicely posted up by Java recently;

Call Blocking Configuration Examples

http://www.cisco.com/en/US/customer/tech/tk652/tk90/technologies_configuration_example09186a00803f818a.shtml#con11

Reject Calls

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a0080325e8e.shtml#reject

If your Gateways are MGCP this was added in CUCM 8.x

From Dan @ Cisco for MGCP

https://supportforums.cisco.com/docs/DOC-18367

Cheers!

Rob

Please remember to tag your threads and help support "Teachers without Borders"

https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity

Cisco Employee

Blocking an inbound call

Pls provide more details. Where do you want to block inbound calls i.e. at phone level or at gateway level ? Is any contact center involved ?

GP.

4 REPLIES
Hall of Fame Super Red

Blocking an inbound call

Hi Mark,

For H.323 gateways;

These documents were nicely posted up by Java recently;

Call Blocking Configuration Examples

http://www.cisco.com/en/US/customer/tech/tk652/tk90/technologies_configuration_example09186a00803f818a.shtml#con11

Reject Calls

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a0080325e8e.shtml#reject

If your Gateways are MGCP this was added in CUCM 8.x

From Dan @ Cisco for MGCP

https://supportforums.cisco.com/docs/DOC-18367

Cheers!

Rob

Please remember to tag your threads and help support "Teachers without Borders"

https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity

New Member

Blocking an inbound call

There is no contact center involved.  I would prefer to block it at the gateway level, before it even makes it to the phone so that the end user doesnt even have to deal with the call.

Cisco Employee

Blocking an inbound call

Pls provide more details. Where do you want to block inbound calls i.e. at phone level or at gateway level ? Is any contact center involved ?

GP.

New Member

Blocking an inbound call

All needs to be done at the Gateway level, we are using all H.323 and SCCP protocols no MGCP at all.  I looked over this

Call Blocking Configuration Examples

http://www.cisco.com/en/US/customer/tech/tk652/tk90/technologies_configuration_example09186a00803f818a.shtml#con11

document.  I assume this need to be added to the gateway router with the PRI's.

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