Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Blocking Certain numbers from calling my company

Does anyone know if it's possible to block certain numbers from calling into my company? Is there a way to block phone numbers?

6 REPLIES
New Member

Re: Blocking Certain numbers from calling my company

If you are using MCGP, you cannot block numbers coming in. We had this same issue a few weeks ago and cannot do anything about it.

However, if you are using H.323, it is possible - Unfortunately, I do not know how to configure it.

New Member

Re: Blocking Certain numbers from calling my company

Sorry - MGCP - my fingers got ahead of my thoughts.

New Member

Re: Blocking Certain numbers from calling my company

I just did a little research and it appears that you can block numbers by creating a route pattern on the number and say "Block this pattern" Can someone comment on this?

New Member

Re: Blocking Certain numbers from calling my company

Your Route Patterns that are setup to "Block This Pattern" will block outgoing calls from your company.

Gold

Re: Blocking Certain numbers from calling my company

I have seen this response in the past as well, but it does not work this way. Route Pattern never does a match using the Calling Number. It only does a match using the Called Number, therefore you cannot block the call using Calling party number on CCM.

Only way to block a call using Calling Number is to use a H323 Gateway, where you can use a Calling Number as a match option.

Hope this helps

Re: Blocking Certain numbers from calling my company

As already said you can ONLY block incoming calls per calling number using H.323, take a look to the following document:

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K15182736

147
Views
11
Helpful
6
Replies