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New Member

Blocking forwarded phone number

We are running CM4.x and have had requests from some of our telecomuters to not display (or show) their home phone number when working out of the office (where they've forwarded their phone to).

I don't see any way of blocking that information. Any ideas?

1 REPLY
New Member

Re: Blocking forwarded phone number

Unfortunately, this no longer deals with the CM or the Unity. The only thing you can do is to have the people contact their Telco and get the Caller-ID block feature.

The only issue with this is that some business or residential numbers do not allow calls from Caller-ID block numbers, but some give the option for the caller to punch in a sequence of numbers to unblock the number.

Hope this helps.

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