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New Member

Broadcast Huntgroups in CME

Cisco 2811

IOS Version 12.4(9)T

CME 4.0(0)

I need to create the following setup:

On an incoming call the call needs to be routed to the first extension, after 5 seconds goto extension 2, but leave

extension 1 still ringing.

Then after another 5 seconds goto extension 3 with all 3 extensions now ringing.

After another 10 seconds goto voicemail.

I've thought that this could be acheived by using huntgroups in that.

First hunt group contains: extension 1 and extension 2.

Second hunt group contains: extension 1, extension 2 and extension 3.

So that each time a call is forwarded after 5 seconds it forwards to the recpective hunt group pilot number. My problem

with this is that, as far as i can tell, i cant get all phones to ring at the same time in hunt groups. I have to select

the hunt group to be longest-idle, peer, or sequential. With none of the options having all the phones ringing at the same

time.

I have read about Broadcast Hunt Groups but i am unsure if i can implement these in CallManager Express.

Is it possible to do this with CME huntgroups? Or is there any other way to achieve this?

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: Broadcast Huntgroups in CME

You could use overlays for this purpose. If you have three phones (for example), make ext 1001,1002,1003 appear on the first phone, make 1002 and 1003 overlay on the second phone, and make 1003 appear on the third phone.

Point each ephone-dn for 1001 to CFNA to 1002, and make each ephone-dn for 1002 CFNA to 1003...repeat until you have your sequence.

Just don't try to put to many overlays on a 7912 or you'll lock it up!

The following example would ring phone 1, then 1 and 2, then 1,2, and 3 after five second increments:

ephone 1

button 1o1,2,3,4,5,6

ephone 2

button 1o2,3,4,5,6

ephone 3

button 1o3,4,5,6

ephone-dn 1

number 1001

call-forward noan 1002 timeout 5

ephone-dn 2

number 1002

call-forward noan 1003 timeout 5

ephone-dn 3

number 1002

call-forward noan 1003 timeout 5

ephone-dn 4

number 1003

call-forward noan 1004 timeout 5

ephone-dn 5

number 1003

call-forward noan 1004 timeout 5

ephone-dn 6

number 1003

call-forward noan 1004 timeout 5

7 REPLIES

Re: Broadcast Huntgroups in CME

Not sure if broadcast hunt groups are roadmapped for CME, but as of today you can only do longest-idle, peer, or sequential

Since broadcast hunting drops the call into all members of the group at the same time you can achieve something similar using "multiple ephone-dns with same number". So you define,

ephone-dn 1

number 2000

ephone-dn 2

number 2000

ephone-dn 3

number 2000

ephone 1

button 1:1

ephone 2

button 1:2

ephone 3

button 1:3

There may be other line buttons on this phone (like personal extensions). When call comes in it should ring all the users and who ever picks up gets the call.

HTH

Sankar.

PS: please remember to rate posts!

New Member

Re: Broadcast Huntgroups in CME

With that suggestion all phones will ring at once, but i wanted to make it so the first phone would ring for 5 seconds, then make another extension ring, along with the first.

Then another five seconds bring in a third extension with them all ringing.

It's a weird requirement so I hope i have explained it sufficiently.

New Member

Re: Broadcast Huntgroups in CME

You could use overlays for this purpose. If you have three phones (for example), make ext 1001,1002,1003 appear on the first phone, make 1002 and 1003 overlay on the second phone, and make 1003 appear on the third phone.

Point each ephone-dn for 1001 to CFNA to 1002, and make each ephone-dn for 1002 CFNA to 1003...repeat until you have your sequence.

Just don't try to put to many overlays on a 7912 or you'll lock it up!

The following example would ring phone 1, then 1 and 2, then 1,2, and 3 after five second increments:

ephone 1

button 1o1,2,3,4,5,6

ephone 2

button 1o2,3,4,5,6

ephone 3

button 1o3,4,5,6

ephone-dn 1

number 1001

call-forward noan 1002 timeout 5

ephone-dn 2

number 1002

call-forward noan 1003 timeout 5

ephone-dn 3

number 1002

call-forward noan 1003 timeout 5

ephone-dn 4

number 1003

call-forward noan 1004 timeout 5

ephone-dn 5

number 1003

call-forward noan 1004 timeout 5

ephone-dn 6

number 1003

call-forward noan 1004 timeout 5

Hall of Fame Super Gold

Re: Broadcast Huntgroups in CME

D.

Is there a reason for which you configure 6 ephone-dn's in your example, with the last three having the same number ?

Perhaps the idea was to have a different number for all, not 1003 for the last three ?

Anyway is a much appreciated answer.

New Member

Re: Broadcast Huntgroups in CME

The last three ephone-dn entries are identical, as are the second two. This is deliberate.

Overlays of these identical extensions are what makes this solution work. I've had to implement this for a customer and that's where the warning about 7912 phones comes from.

Hall of Fame Super Gold

Re: Broadcast Huntgroups in CME

Yes, it's perfectly clear now. 1004 will be a number of last resort like BM or whatever.

Thanks.

New Member

Re: Broadcast Huntgroups in CME

Correction:

ephone 3

button 1o4,5,6

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