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Brooktrout SR140 causing CallManager upgrade issues??

campbell89
Level 1
Level 1

We currently have an issue  with our Brooktrout SR140 FoIP software. After upgrading from Cisco Call Manager  6.1 (2) to Cisco Call Manager 8.6.2(a) 8.6.2.20000-2 we have been unable to send  faxes. Our communications section has advised that the settings on Call Manager  are correct.

Are there any known  inoperabilty issues with CallManager 8.6.2 and SR140? I appreciate this is a  minimal amount of information. 

1 Reply 1

Brian Houston
Level 1
Level 1

Hi Mark

I have a customer with the same issue, upgrading from UCM6.1.2 to UCM8.5. When they try to make outbound fax calls, the SR140 comes back with a "no dial tone" error. I just wondred if you'd managed to find an answer to this.

Regards

Brian