Building a remote user using the Floating Extension
My customer has a UC560 in Orlando Fl and they want the ability to create an extension [phantom] and forward to his cell phone in Tampa where he will work from home.
Added a Floating Extension, 199 and in the CFW field entered 9 + the cell number.
when I dialed the main number and heard the AA grtg, I dialed 199 [FE] and I get a message "Mail Service has not been established" then it will say please enter the number now. when I enter the phone number it works.
Quest 1: Is there a way that if I dial the FE 199 in the main grtg that it will forward directly to that cell number?
Quest 2: If the receptionist answers the calls live during business hours and transfer the caller to 199, will it work or will she also get the "Message"?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...